Recently, though, I was reading the Forums on Etsy, and came across a post about shipping delays to the US. Apparently, many sellers have been experiencing delays in shipping, caused by increased security at the border. Some shipments have taken up to 60 days to arrive! As I searched further, I found many more posts about the delays.
Many Etsy sellers are putting a warning about possible shipping delays, along with this link which explains further, in their policies sections. This is what I put in my policies section:
****NOTE - Recently, many sellers and buyers have experienced frustrating delays in shipments coming into the U.S. from other countries, including Canada. Apparently, the delay is caused by increased security at the border, and shipping can take up to six weeks in some cases. If your order has been affected by this delay, I do apologize, but I cannot be held responsible for replacing your package until the six-week period has elapsed. Here is a link to Royal Mail's website, where the problem is explained further.
Again, I do apologize for this delay. It is extremely frustrating for me, as a seller, as I make it my mandate to ship immediately upon order, usually the next day. I am hoping that this delay at the border is a temporary situation, made worse by heavy holiday shipping traffic.
Since the last shipment, I got another order from the US, and it reached the customer in 7 days, so I'm hoping the shipping delay was temporary. We'll see.